Albuquerque Medical Assistant School Student Grievance Policy

Any student grievances should be sent directly to the administrative staff via the phone and email listed on the school website. Students must first seek to resolve a grievance with the school. No adverse action will be taken against a student who makes a complaint to the school. An impartial staff member will investigate and resolve student complaints within a reasonable time, and staff will resolve all complaints within five business days of receipt of the compliant, unless the circumstances require a longer time frame. Any unresolved grievances may be sent to: New Mexico Higher Education Department 2044 Galisteo Street, Suite 4 Santa Fe, NM 87505-2100 Phone: 505-476-8400 http://www.hed.state.nm.us/students/